Welcome to ChatTeach.
When you use the ChatTeach app to access our services, you agree to be fully bound by the terms and conditions as detailed below. You must very carefully read provisions of this document in their entirety and agree wholeheartedly with these provisions before proceeding to use our services.
It is, therefore, very important to read these terms.
CHANGES TO THIS AGREEMENT
As the boutique of services that we offer expand, we may review, expand, adjust, or delete any of these provisions at such a time and without prior notice to you.
You are responsible for familiarizing yourself with our most current terms and conditions, and we advise that you check back on this page often for reviews.
Your continued use of the services after any changes to this agreement indicates your acceptance of these terms and conditions, and of any such changes.
We provide an independent online service that enables teachers and students to connect for the purpose of teaching/learning.
Users are expected to register on the app as either learners or teachers. Learners may then go ahead to post a teaching job that qualified teachers can apply for. Then, the learner can interview the teachers and finalize with one of them.
Services offered through this app include but are not limited to Mathematics, Chemistry, Physics, Communication skill, Teamwork, Adaptability, Problem-Solving, Analytics, Social media, Graphic design, Microsoft Office, Spreadsheets, Email communication, Marketing automation, Data visualization, Artificial Intelligence, Work Ethic, Interpersonal Skills, App Designing and Development, Painting, Miniature, Electrician, Plumber, Ac work, Hard skills, Soft skills, etc.
The app also provides users with a library where they can find past papers, syllabuses, storybooks as well as other kinds of documents related to education.
We also help schools, colleges, universities, and other institutes to find the best teachers/coaches/skilled person through our application process.
As a user of these services, you understand that ChatTeach does not by itself provide teaching services, but simply offers a third-party connecting service for teachers and students to connect.
To use this app and its services, you must be at least 12 years of age. If you are however, younger than 18 (or the age of reason in your jurisdiction), you must use the app under the guidance and with the approval of their parents/guardians.
Our app and provided services are intended for use all over the world, but we do not represent that the service we so provide is appropriate or available for use in your country.
To use our services, you must first download the ChatTeach app from Apple Store or Google Play.
We will then require you to register for and subsequently maintain an active personal user account. To open this account, we will ask you to provide us with personal information such as name, contact information, phone number, credit/debit card details, and age.
You may register as a teacher or as a learner.
Using our discretion, we have the authority to either accept or reject your application to become a ChatTeach user, and we will be under no obligation to offer you reasons for our rejection if we reject your application.
You must provide and then maintain information that is accurate, honest, complete, and current in your user account to continue to gain access to our app, and you understand that we may restrict your access to the app (whether partially or permanently) if we find your provided information to be inaccurate, incomplete or untruthful.
We will hold you personally responsible for all the activities that happen under your account. This is why it is important that you keep your account name and password secret and confidential to yourself at all times. You are to immediately inform us if you suspect that a third party has gained access to your account without your permission.
You are allowed to register and operate only two ChatTeach accounts as a teacher and as a learner. We may suspend duplicate accounts and penalize offenders.
ACCURACY OF INFORMATION
Whilst ChatTeach is always working hard to keep the information on the app detailed, robust, and current, we do not represent that the information will indeed be detailed, full, and current. We, therefore, will not be liable for any damage or harm that any user may experience that is connected to the precision, timeliness, or comprehensiveness of the information so provided.
Not a free service: You understand that this is not a free service and that you will be required to pay for your use of the service.
Choice of teacher: You are fully responsible for your choice of a teacher(s). While we have provided a platform where teachers and potential learners can connect, you understand and accept that you, and not us, are fully and legally responsible for whom you choose to become your teacher.
Payment: You will take the financial liability of payment to the teacher in order to use our teaching services through ChatTeach. The payment will be decided mutually, and may differ from teacher to teacher, as the teachers are responsible for setting their own service rates. Learners have to pay the mutually decided payment upfront and the teacher corresponds that payment to us through our application for the teaching services to begin through ChatTeach.
Service fee: Anytime you use our service to hire a teacher, we will charge your hired Teacher a service fee. This shall be 15% (percent) of the total fees paid to the hired teacher.
Refund Policy: Our refund policy applies only to jobs that are long term. Under this arrangement, you must make full payment for the long-term or short-term teaching through any of our payment gateways. You may also cancel that teaching arrangement; in which case you will get a refund for the remaining days of the original arrangement.
You understand that there are no free trials for our short-term or long-term hires. Under this arrangement, learners interview and hire a candidate and then pay them before session/class starts, with no expectation of a refund.
Communication: You understand that you are responsible and liable for all communications with your teacher. We will not be responsible for any further relationship between you and your teacher(s) beyond the connection service that we provided.
No guarantee: We will do our best to register only qualified teachers, and will carry out due diligence by asking for and taking down teachers’ CNIC/passport information, as well as asking for documented proof of their degree and skills. Despite these precautions on our part, you understand that you must also interview your chosen teacher and personally verify all claims made by that teacher as per his/her expertise in the area you hire him/her to teach you. We will not be reasonable or liable for any dissatisfaction with your chosen teacher.
Representation: You hereby represent that you have the ability to offer teaching services in your chosen field. This may require you to have certifications in some courses. We may require you, but we are not under any obligation to do so, to provide us with some documentation for verification purposes before your application to become a teacher on the app is approved. Failure to provide this documentation may be automatic grounds for rejection of the application.
Choosing a student: Registered learners are allowed to use our services to search for a suitable teacher based on preferences such as subject and proximity. Based on the learner’s criteria, your name may be suggested to that learner, who might then contact you for further discussions. While we have provided a platform where teachers and potential learners can connect, you understand and accept that you, and not us, are fully and legally responsible for whom you choose to become your learner.
Payments: We do not take the liability of any ChatTeach registered learner/student’s inability or delay to pay your fees. Therefore, you are required to request a payment from a learner/student upfront by using the payment request feature on ChatTeach application. Once payment is received by us, our ChatTeach billing team will transfer your payment to your account. These payments will be made in a biweekly format in the case of a long-term job completion, while short-term job completion will warrant the payment as soon as the job is completed and the correspondence is received through both the learner and the teacher.
Service fee: Anytime you use our service to procure a teaching job, we will charge you a service fee. This shall be 15% (percent) of the total fees paid to you by the learner.
Communication: You understand that you are responsible and liable for all communications with your student. We will not be responsible for any further relationship between you and your learner(s) beyond the connection service that we provided.
Except for the teacher(s) and learner(s) disclosed to you, you are barred from using the information gotten from our app to contact other people or organizations.
- You must not remove copyright, trademark, or any other proprietary notices from any portion of our app.
- You must not try to gain unapproved access to or to debilitate any portion of our app and its related systems.
- You may not forge headers or in any way manipulate identifiers in a bid to disguise the origin of any content that is transmitted through the app.
- You may not upload advertisements, spam links to other apps or individuals or solicitations, without prior written permission from ChatTeach.
- You may not use the app for advertising chain letters or pyramid schemes.
- You may not access ChatTeach using automated means such as harvesting bots without our prior permission.
- You must not mirror, link to, or frame any part of our app and services.
- You must not deliberately introduce logic bombs, Trojans, viruses, worms, or any other malicious software to the app.
- You understand and accept that ChatTeach reserves the right to and may without prior notice, terminate your ChatTeach account, and access to the app and services if you violate any of the aforementioned rules.
ChatTeach users can use the app to begin discussions and to upload comments, especially regarding their feedback from teaching services ordered/delivered. You must be the sole proprietor of all user content that you submit. Alternatively, you must have all approvals, releases, rights, and licenses necessary to grant ChatTeach the license to any third-party user content that you put forward on the app.
Making any user content available on and through the app means that you grant ChatTeach an irreversible, endless, transferrable, universal, and royalty-free license, with all rights to sub-license, make derivative works of, publicly perform, replicate, alter, allocate, openly show, and to otherwise use such user-provided content without notification to you, approval from you, and without compensation to you, even though the user content remains your property.
Your uploaded content may not violate any local, state, federal, and/or international laws.
You are prohibited from submitting content that violates third party rights, including copyrights, trade secrets trademarks, patents, and privacy or publicity rights.
You must not upload content that is, in our sole discretion, considered illegal, disparaging, indecent, slanderous, menacing, ill-mannered, vile, or humiliating to any other individual or entity.
You may not submit content that is false, incorrect, or misleading.
Your uploaded content must not disrupt the normal flow of dialogue; or disrupt the ChatTeach app, servers, and/or networks connected to the service.
You are not to upload content that mimics any person or entity, including without limitation, a ChatTeach official, or falsely misrepresent your relationship with a person or entity.
You may not upload, transmit, post, or make available any content that you have no right to make available under law or under contractual or fiduciary relationships.
INTELLECTUAL PROPERTY AND PROPRIETARY RIGHTS
If we have not clearly stated otherwise, all the written text, graphics, designs, pictures, icons, video clips, and every other material found on this app are copyrighted, trademarked, controlled, or licensed by ChatTeach, its associates or by their respective creators. All materials are protected by Pakistani copyright and trademark laws, as well as various other intellectual property rights and the unfair competition laws of Pakistan.
The ChatTeach name, our app, logos, page headers, and service names included in or made available through the app are trademarks or trade dress of ChatTeach in Pakistan and other countries. You may not use, duplicate, or counterfeit them, in full or in part, without ChatTeach’s expressly written permission.
DISCLAIMER OF WARRANTIES
The provision of the ChatTeach app and services by us is strictly on an “as is” and “as available” basis. We explicitly disclaim all warranties of any kind, direct or indirect, including but not in any way restricted to the indirect warranties of merchantability, suitability, non-infringement, and fitness for a particular purpose.
We are not to assume that our service will meet your expectations and requirements, as we do not represent that any results that you get from the use of this service will be reliable or accurate. We do not represent that the app is free of virus and/or mistakes; and/or that any discovered mistakes will be corrected. You use the app at your own risk.
We have exercised judicious efforts to ensure that the information offered on the app is detailed and truthful, and/or that we have gotten such information from sources believed to be trustworthy; we do not make any guarantees as per the trustworthiness of the information.
We shall under no circumstance be liable for any course of action or inaction taken or resolution made by any user in trust upon such content, and will not be answerable for any harms or damages suffered, whether they are immediate, special, momentous, corrective, or indirect, even when ChatTeach has been educated as per the likelihood of such harms.
LIMITATION OF LIABILITY
ChatTeach shall not in any way be liable to you or any other party for any loss or damage arising from possibilities beyond our control in the collection, assemblage, interpretation, alteration, reporting, or delivering of the contents or any part thereof.
We shall not be held responsible for any agreements between teachers and students. We are a platform dedicated to linking teachers with students and are not recognized by any city or state as a teaching or training business. Under no circumstances will ChatTeach be held liable for the loss of funds/resources that a user might encounter.
We will not be obligated to you or any other individual, for any matters and events outside our control; and for any unforeseeable damages or harms.
Nothing in these terms is put there with the intention to exclude or limit our legal responsibility for death or injury that may arise from our deception, carelessness, or any other liability not restricted or exempted by law or that is aimed at affecting your statutory rights as a consumer.
Links contained on our platform may lead to apps and other resources not under the control of ChatTeach. We are not responsible for the procedures, contents, or resources found on a linked resource. You understand that these links are provided only as a convenience to you. Do not take their inclusion as our endorsement of any such linked resource. You fully agree that you access and use any linked sites at your own risk.
You hereby accept to indemnify, release, defend, and hold ChatTeach, its affiliates, holdings, and their officers, managers, agents, and proxies, from and against any liabilities, rfeparations, claims, losses, and expenses, including without limitation reasonable legal and accounting fees, in any way associated with your use of the ChatTeach app and services and/or your breach (violation) of these terms.
Both parties agree to modify the one (or more) provision(s) that is deemed to be unenforceable by a Pakistani court in order to reflect both the original intention of that provision. All residual provisions of these terms and conditions shall thereafter remain in full force and effect.
CHOICE OF LAW
You understand and accept that all claims, cause of action, or disputes that may arise out of this agreement will be settled in the Pakistani court system exclusively, as this document is to be interpreted exclusively under the laws of Pakistan.
CAUSE FOR TERMINATION
We may terminate your ChatTeach account and access to the app and services if you ask us to.
We may also terminate your ChatTeach account under these circumstances:
- If a government law enforcement agency requires us to do so;
- If we experience unexpected security or technical issues or problems;
- If there is a discontinuance or material modification to the app and service.
- You agree fully that all terminations for cause shall be made in ChatTeach’s sole discretion and that we shall not be accountable to you or any third-party for the termination of your account or access to the service.
- If we, for any reason, terminate or suspend your account, you are prohibited from registering and creating a new account using your name, a fake or borrowed name, or the name of any third party.
It is our responsibility to maintain user privacy on the ChatTeach app, and we take this very seriously. This is why we have designed this policy to describe to you how we use your private information that comes into our possession when you use the ChatTeach app.
By using the ChatTeach app, you agree to be bound by the terms of this agreement and must stop using this app immediately if you are not in complete agreement with our policy.
INFORMATION WE COLLECT
Information that you provide: These include full name, e-mail address, phone number, and as well as all other information that we may require you to provide at the point of registration.
Credit/debit card information: These are credit card or debit card details, as well as other financial information that may be required to facilitate your transaction.
THE WAYS WE USE YOUR INFORMATION
We will use your information to identify you as a registered student or teacher on the app, as well as to help us identify you and any accounts you hold with us;
We will also use your information to provide our services to you and other users; to help us to evaluate, develop and improve the ChatTeach app; and to let you know you about changes to the ChatTeach app and services;
We may also use your personal information to bring to your notice services and/or events that may interest you. We will only do this when you have consented to be so contacted;
Finally, we may use your personal information to troubleshoot problems, resolve disputes, and to discover and appropriately defend ourselves against fraud, error, and other criminal activities.
SHARING YOUR INFORMATION
We may allow third-parties, including service providers that are authorized by us, advertising companies, and ad networks, to place relevant ads on the ChatTeach app. In certain cases, these third parties may use tracking technologies such as cookies to gather information about users who view their ads. Please note that the ChatTeach app does not reveal any personally-identifiable information/data to these third parties.
We may also disclose your personal information, including your full name and contact address with our approved service providers who deploy certain services on our behalf.
As per your instructions, we may also disclose your information with selected third parties that you instruct us to.
We may also share your private information/data (in reply to a subpoena, similar investigative demand, or court order) with appropriate legal authorities/government officials if asked to do so.
While most browsers are set to automatically accept cookies, you do have the choice of rejecting or accepting cookies on your device, with the catch of not being able to use some of the collaborative features provided on the ChatTeach app if you disable cookies.
SECURITY OF INFORMATION
We do our best to ensure the security of your private information/data. To prevent unauthorized access, ensure appropriate use of information, and preserve data accuracy, we employ first-class practical and administrative practices and measures that safeguard and secure your information. You however, understand and accept that we will not be answerable for any unauthorized use of your private information as there is not full guarantee and assurance of information safety for data transmitted over the internet.
We allow persons as young as 12 to use our services. If you are younger than 18; however, you may only use this app with the approval of and under the supervision of parents or guardians.